LaunchBuoy

Privacy Policy

Last updated: October 5, 2026

Launch Buoy LLC ("we," "us," or "our") operates the LaunchBuoy platform. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.

1. Information We Collect

• Account information: Name and email address, provided when you create an account.
• Organization data: Organization name, your membership, and role within the organization.
• Location data: Event locations and keepout zone coordinates that you submit to the platform.
• Demo requests: Name, work email, organization, and anything else you choose to tell us, when you send the "Request a demo" form on our website. You do not need an account to send one.
• Launch reminders (mobile app): If you turn on a reminder for a launch, we store which launches you follow, the reminder time you chose, a push notification token for your device, and your device's time zone, so we can send the notification and show times in your local time.
• Automatically collected: IP address, browser type, and access times via standard server and CDN logs.

2. How We Use Your Information

• Provide and operate the LaunchBuoy service.
• Manage your account and organization membership.
• Display event and zone data on maps.
• Communicate service updates and security notices.
• Reply to demo requests.
• Send the launch reminders and launch time changes you asked for.

3. How We Share Your Information

We do not sell your personal data. We share information only with service providers necessary to operate the platform:

• Neon — database and authentication services.
• Cloudflare — hosting and content delivery.
• Resend — email delivery, for invitations and for passing demo requests to us.
• Expo, Google (Firebase Cloud Messaging) and Apple — delivery of the push notifications you turn on in the mobile app.

We may also disclose information if required by law or to protect the rights and safety of our users.

4. Data Retention

We retain your account data for as long as your account is active. Upon account deletion or request, your data will be deleted.

Launch reminders are deleted when you turn them off, and a day after the launch. Your device's push token is removed when you sign out, when your device stops accepting notifications, or when you delete your account.

Demo requests are emailed to us and are not stored in the LaunchBuoy database. We keep the email for as long as we need it to reply and follow up, and delete it on request.

5. Your Rights

You may:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data.

To exercise any of these rights, contact us at support@launchbuoy.com.

6. Security

We protect your data with encryption in transit (TLS), database access controls, and Row Level Security. While no system is perfectly secure, we take reasonable measures to safeguard your information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notice. The "Last updated" date above reflects the current version.

8. Contact

If you have questions about this Privacy Policy, contact us:

Launch Buoy LLC
support@launchbuoy.com